Terms of Service
We don't hide our terms of service in the footer like many other hosting companies. In fact we have it in the site header. We have no worrysome policies. Don't believe us? No worries, take a look below.
When a shared hosting account goes above its quota for bandwith or diskspace GrayWebHost gives the user the option to pay a nominal fee for more diskspace and or bandwith. The pricing for upgrades is as follows: Per GB of added diskspace 1$ per month. Per added GB of bandwith $0.50 per month.
Accounts may be terminated due to the hosting of adult content or pirated materials. If a user is found hosting this, Gray Web Host will notify the user advising that they have 30 days to remove the content or risk termination of their account at their loss.
Users may upgrade/downgrade, cancel, or renew their account by emailing billing@graywebhost.com
When you visit our web site, our web server collects basic user information about you that includes your ISP's domain, the time you accessed our web site, and the pages from within our web site that you visit. We may at times also use cookies, which are small pieces of information that a web site can store in a designated file on your computer. Cookies allow a web application to respond to you as an individual. By gathering and remembering information about your preferences, the web application can tailor its operation to your needs, likes, and dislikes. Our web server does not collect your e-mail address or aggregate information on what other pages on the Web you have accessed or visited.
Like most standard websites, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in our log files, including but not limited to IP addresses, is linked to personally identifiable information.
On rare occasions, it is necessary to send out a strictly service-related announcement, if, for instance, our service is temporarily suspended for maintenance. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law, if we have a good-faith belief that such action is necessary and required to comply with a current judicial proceeding, a court order or legal process served on Gray Web Host.
The Gray Web Host website contains links to other sites. Please be aware that Gray Web Host is not responsible for the privacy practices of such other sites. We encourage you to read the privacy statements of each and every website that collects personally identifiable information. The Gray Web Host Privacy Policy as described herein applies solely to information collected by Gray Web Host.
You are responsible for the security of your Customer ID and passwords. Make sure you keep them in a safe place and do not share them with others. Always remember to log out after your session ends to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet cafe, but even when using your private computer in your home.
